At least once a week, I get a call from my mom or dad with a question about how they should handle something at their small business. It's not that I'm an expert--they've run a successful business for almost 20 years. It's just that because they've been owners for so long, they sometimes like getting a "regular" employee's view on some matter. Whatever situation they're dealing with, at some point during the call, I usually remind my parents that their employees think about the business much differently than they do as owners.
This Wall Street Journal article strikes the same chord. In it, a business owner reveals the moment he realized his mistake of thinking that everyone in his company thinks like he does. He also talks about how he set out to change that. Through an aggressive campaign to educate employees on the value of company-owned stock, this owner persuaded employees to act more like owners.
Posted by Shannon McRae on February 26, 2008 10:41 AM
