How Not to Respond to a Simple Request for a Raise

One of my favorite shows is Bravo's "Millionaire Matchmaker," which follows owner Patti Stanger around Los Angeles as she sets millionaires up on dates. That part, I could take or leave. The really interesting stuff to watch—well, if you're me (and maybe you, if you're looking for tips on running a small business)—is what happens in her office.

In a recent episode, one of Patti's employees asked to speak to her privately. Patti agreed, and they went to a more private area of the office albeit still in front of the other staff. Then, the employee asked for a raise, using the standard "I deserve a raise" speech about increased responsibility, etc. So far, so good.

Or not.

Patti freaked out and went from boss to psycho in a matter of a seconds. I can't remember the exact wording, but I recall hearing "all the things I do for you and it's not enough!" come out at least twice.
In short, she said all the wrong things and demonstrated how not to respond to a salary increase request.

For a reminder on how to communicate effectively when dealing with an employee in any situation, keep these tips from the Madison Courier (Madison, Ind.) in mind.