What to Consider When Outsourcing IT

If you prefer not to handle your small business' IT needs in-house but aren't sure what steps to take when hiring an outside company, this article from The Wall Street Journal offers some great advice, including:

• Have an exit strategy. Think through what will happen in the event things don't work out.


• Meet the account team. Meet the account employees in person and find out about their skills, expertise in your industry and comfort with the technical environment they'll be working in.


• Find out how your data will be protected. Learn whether a vendor may expose customer data or your firm's intellectual property to another vendor, such as one outside the U.S. that may not have the level of security that you would want.
  Posted by Megan Goodchild on April 17, 2008 03:42 PM